Terms and Conditions

FE Tutor is operated by Chase Billeter ("we", "us"). When you use FE Tutor you are contracting with Chase Billeter. By creating an account or continuing to use the service, you agree to these terms. If you use FE Tutor on behalf of an organization, you confirm you have authority to bind it; otherwise you confirm you are of legal age where you live.

The service

FE Tutor provides practice questions, worked solutions, timed mock exams and an AI tutor to help you prepare for the NCEES Fundamentals of Engineering (FE) Electrical and Computer exam. FE Tutor is not affiliated with or endorsed by NCEES. We refer to the FE Reference Handbook by section name only and do not reproduce it.

Study content and AI

• Questions, solutions and tutor replies are study aids. Some practice content and all tutor replies are produced with the help of AI and checked by automated or manual review, but they may still contain errors.
• Verify anything important against your own references. Nothing on FE Tutor is professional engineering advice, and we do not guarantee any exam result.
• You are responsible for what you type into the tutor. Do not submit unlawful content, attempt to make the tutor produce harmful content, or try to bypass its limits.
• We may remove content, refuse or filter outputs, and suspend accounts that misuse the tutor. To report content you believe infringes your rights, email support@fetutor.app; repeat infringers lose access.

Your account

Keep your login details confidential and your information accurate. You are responsible for activity under your account.

Acceptable use

• No unlawful, fraudulent or spam use.
• No copying, scraping, reselling or redistributing questions or solutions.
• No infringing anyone's intellectual property.
• No interfering with security: no malware, probing, reverse engineering, or getting around usage limits.

Ownership and licence

We own FE Tutor, including its software, questions, solutions, design and branding. We give you a limited, personal, non-exclusive, non-transferable right to use the service within your plan.

Plans, payment and cancellation

FE Tutor has a free plan and a paid Pro subscription billed monthly until cancelled. You can cancel at any time from your account page; Pro ends immediately and you return to the free plan.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation and refund mechanics are governed by the Paddle Buyer Terms. See also our Refund Policy.

Availability

We work to keep FE Tutor running, but we do not guarantee it will be uninterrupted or error-free.

Suspension and termination

We may suspend or end your access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious misuse. You can delete your account at any time by emailing support@fetutor.app; we then delete your account data as described in our Privacy Notice.

Warranties and liability

To the fullest extent permitted by law, the service is provided "as is" without implied warranties of merchantability or fitness for a particular purpose. We are not liable for indirect or consequential losses (such as lost profits, data or exam fees). Our total liability is limited to the fees you paid us in the 12 months before the claim. Nothing here limits liability that cannot be limited by law, such as for fraud, death or personal injury.

General

These terms are governed by the laws of Utah, United States, whose courts have jurisdiction. We are not responsible for delays caused by events beyond our reasonable control. You may not transfer your account; we may transfer these terms as part of a merger or sale. We may update these terms and will show the new date above.

Contact

Chase Billeter · support@fetutor.app